How long apartment application is valid?
Applications are always directed to specific apartments, and an application remains valid as long as the apartment is available for rent.
How long is the average waiting time for apartments?
It is difficult to estimate a precise time for getting an apartment. The demand and supply vary in our different locations. Also the time of the year plays a role. Sometimes the apartment can be available immediately sometimes one needs to wait months.
Based on which criteria does INNA offer rental apartments?
The applicant’s credit information needs to be clear and he/she needs to be able to pay the rent
I need a rental apartment only for a short time period e.g. during a renovation. Is this possible with INNA?
The owners of rental apartments mainly choose a tenant who can live in the apartment for a long time period. Nevertheless you can contact us separately to check if we also have apartments where shorter rental periods are possible (minimum 3 months).
How much is the deposit for apartments leased through INNA?
Usually the collateral is 1 or 2 times one month’s rent, depending on the apartment and the owner of the apartment
My lease agreement is terminated. How long does it take to receive my rent deposit back?
The deposit is given back within 14 days from the day the agreement was terminated if there is no need to recoup the deposit. If the deposit, or any part of it, must be withheld, the tenant will also be notified of this within 14 days of the end of the tenancy agreement.
How do I forward my term of notice, is a notice via email enough?
The termination of a tenancy agreement must always be made in writing, either digitally or by completing a printable termination form. You can terminate your tenancy digitally through our website in here.
The service requires identification using online banking credentials. To speed up the processing of your notice, we recommend submitting it as soon as your move-out date is confirmed.
If you are unable to submit an digital termination notice or cannot complete the identification process, you may also terminate your tenancy using a printable termination form.
If the tenancy agreement is in the name of two or more tenants, the termination must be submitted on behalf of all tenants in order for the notice to be processed.
It is stated in the rent announcement that the first possible termination date for the lease agreement is 12 months from the starting date. What does this mean?
It means that you need to make a commitment to live in the apartment for at least one year i.e. you can give the term of notice after 12 months from the date the agreement started. Nonetheless if it is necessary for you to terminate the agreement sooner, this is then a breach of contract and you are forced to pay 1 or 2 months’ rent for the lessor.
What is notice period and how is it calculated?
The notice period starts at the end of the month during which the notice has been given unless otherwise agreed
For a lessor, the notice period is six months with lease agreements that have lasted continuously for a year and in other cases three months. For a tenant, the notice period is one month.
How do I report or update my resident information?
Tenants are required by law to inform the landlord of the persons living in the rental apartment and to keep this information up to date. The information must always be updated if there are any changes to the occupants or contact details during the tenancy. You can update your information directly in OmaINNA.
What Does Choosing a Notification Method Mean?
You can choose how notices related to your tenancy will be delivered to you in the future. The available options are Digital delivery via email, and for certain notices, an additional SMS notification or Postal mail, and for notices requiring proof of delivery, another legally compliant method of verified service
This choice only affects how you receive notices from us. Regardless of your selected notification method, you may always submit notices to us primarily through the electronic tenant portal or another electronic communication channel accepted by the landlord.
If your notice requires proof of delivery (for example, if you are terminating your tenancy agreement), please submit it primarily through the termination portal. You will then receive confirmation that your notice has been received. You may also submit such notices using another verifiable method, but in that case, you should ensure that you can demonstrate, if necessary, that your notice was successfully delivered.
Your selected notification method is binding and constitutes an agreement between the landlord and the tenant regarding how official notices related to the tenancy will be delivered.
Changes to the Act on Residential Leases (AHVL) Effective 1 October 2026 – What Has Changed?
You can find a summary of the most significant legislative changes and their practical implications here.